slotgm Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings assigned to them below:

• "slotgm," "we," "us," or "the Platform" refers to the online gaming platform accessible at slotgm.bet and all associated services, tools, and content made available thereunder.
• "Player," "you," or "your" refers to any individual who accesses, registers on, or uses the slotgm platform in any capacity.
• "Account" means the registered player account created by you upon completing the slotgm registration process.
• "Balance" refers to the total funds held in your slotgm account wallet, including deposited funds and any credited bonus amounts where applicable.
• "Real Money Balance" means funds deposited by the player that are available for withdrawal, distinct from bonus credits or promotional funds.
• "Bonus Funds" means any promotional credits, free spins, or equivalent incentives credited to your account by slotgm as part of a promotion, subject to separate wagering requirements.
• "KYC" means Know Your Customer — the identity and document verification process required by slotgm and applicable Philippine regulations before withdrawals may be processed.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the primary regulatory body governing gaming activities in the Philippines.
• "AMLC" means the Anti-Money Laundering Council of the Philippines.
• "Terms" means these Terms & Conditions in their entirety, including any schedules, policies, or documents incorporated by reference.

By accessing the slotgm platform, creating an account, making a deposit, or placing a wager of any kind, you confirm that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree to any provision of these Terms, you must cease using the slotgm platform immediately and close your account.

These Terms constitute a legally binding agreement between you and slotgm. They apply to all use of the platform, including via desktop browser, mobile browser, and any mobile application that slotgm may make available from time to time.

These Terms are supplemented by additional policies including the slotgm Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the binding agreement between you and the Platform.

To be eligible to register and use the slotgm platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age, in accordance with the minimum legal gambling age applicable in the Philippines.
• You are not a resident of or physically located in a jurisdiction where online gambling is prohibited by applicable law.
• You are not an employee, contractor, director, officer, or immediate family member of an employee of slotgm or any of its affiliated companies.
• You are acting on your own behalf and not as an agent, nominee, or representative of any third party.
• You do not currently hold an active self-exclusion from slotgm or from any equivalent platform covered by a shared exclusion scheme.
• You have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

Each player may register and maintain only one (1) active account on slotgm. Registration of multiple accounts — whether under the same or different personal details — is strictly prohibited. slotgm employs automated systems and manual review processes to detect duplicate accounts. Any second or subsequent account discovered will be closed without notice and any associated balance may be permanently forfeited.

You are required to provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, Philippine residential address, mobile number, and a valid email address. You are responsible for keeping this information current and updated. Providing false registration information constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality and security of your slotgm account login credentials, including your username, password, and any one-time passcodes (OTPs) sent to your registered mobile number. You must not share your account credentials with any other person under any circumstances.

slotgm will never contact you by email, chat, or phone to request your password or OTP. Any communication purporting to be from slotgm that requests such information should be treated as fraudulent and reported to slotgm's support team immediately.

You agree to notify slotgm immediately if you become aware of or suspect any unauthorised access to your account. slotgm will take reasonable steps to investigate and, where appropriate, freeze your account pending investigation. However, slotgm shall not be liable for any losses arising from your failure to maintain the security of your login credentials.

All deposits to your slotgm wallet are processed in Philippine Pesos (PHP). slotgm accepts the following payment methods: GCash, Maya, QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100. slotgm does not charge any fees on deposits; however, your payment provider may apply their own transaction charges, for which slotgm bears no responsibility.

You represent and warrant that all funds deposited into your slotgm account are derived from legitimate sources and are free from any connection to money laundering, terrorist financing, or other criminal activity. slotgm complies with all applicable anti-money laundering (AML) regulations in the Philippines and is obligated to report suspicious transactions to the AMLC where required by law.

slotgm reserves the right to conduct enhanced due diligence on deposits above certain thresholds and to request documentary evidence of the source of funds at any time. Failure to provide satisfactory documentation may result in the temporary suspension of deposit and withdrawal functionality on your account.

• Minimum deposit: ₱100
• No deposit fees charged by slotgm across all payment methods
• Deposits typically reflect in your slotgm wallet within minutes
• All deposits must be made from payment accounts registered in your own name
• Third-party deposits — i.e., deposits originating from an account belonging to another person — are strictly prohibited

Players may request a withdrawal of their Real Money Balance at any time, subject to the conditions set out in this section. The minimum withdrawal amount is ₱200. GCash and Maya withdrawals are typically processed within approximately five (5) minutes. Bank transfers via BPI, BDO, and Metrobank are processed within the same business day in most cases.

Withdrawals will only be processed to a payment account that is registered in the same name as your verified slotgm account. slotgm will not process withdrawals to third-party accounts under any circumstances. All withdrawal requests are subject to completion of KYC verification. Withdrawals cannot be processed to accounts that have not successfully completed the identity verification process.

slotgm reserves the right to apply a processing hold of up to seventy-two (72) hours on withdrawal requests where additional verification is required, including but not limited to: requests above stated thresholds, requests made shortly after a password reset, requests to a new payment method, or requests that trigger automated fraud detection alerts.

slotgm may, at its discretion, offer bonuses, free spins, cashback incentives, reload promotions, and other promotional offers to eligible players. All bonuses are subject to the specific terms and wagering requirements published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail with respect to that promotion.

General bonus conditions applicable to all slotgm promotions unless stated otherwise:

• Bonuses may only be claimed once per player, per household, per device, and per IP address unless the promotion explicitly states otherwise.
• Bonus funds are non-transferable and have no cash value until wagering requirements have been fully met.
• Wagering requirements must be completed within the validity period stated for each promotion. Unused bonus funds will expire at the end of the validity period.
• slotgm reserves the right to modify, suspend, or cancel any promotion at any time. Where a material change is made to an active promotion, slotgm will provide reasonable notice via the website or account notification.
• Any attempt to abuse bonus offers — including through the registration of multiple accounts, systematic low-risk wagering strategies designed to circumvent wagering requirements, or any other method determined by slotgm to constitute bonus abuse — will result in cancellation of the bonus, forfeiture of any winnings derived from it, and possible account suspension.

All games available on the slotgm platform operate using certified Random Number Generator (RNG) technology that has been independently tested and verified. Return-to-player (RTP) percentages are published for all applicable game titles. slotgm does not manipulate game outcomes in any way and has no financial interest in any individual game result beyond the standard house edge built into each game's certified RTP.

By placing a wager on slotgm, you acknowledge and accept that:

• Gambling involves an inherent risk of financial loss. Past outcomes do not predict future results.
• The outcome of each game round is determined solely by the certified RNG and is independent of all prior rounds.
• slotgm's records of all game transactions shall be conclusive in the event of any dispute regarding game outcomes or account balances.
• Technical malfunctions void all affected plays. Where a game round cannot be completed due to a technical failure, slotgm will restore the player's balance to the state immediately prior to the affected round where this is technically possible.
• Wagers placed cannot be retracted once a game round has commenced.

slotgm reserves the right to void any wager or withhold any payout where there is reasonable evidence that the outcome of a bet was obtained through exploitation of a software error, game malfunction, or manipulation of any kind.

The following conduct is strictly prohibited on the slotgm platform. Breach of any of the prohibitions listed below may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant Philippine law enforcement authorities:

• Registering more than one account or providing false identity information during registration or KYC.
• Using automated software, bots, scripts, or any artificial means to interact with the platform, place bets, or manipulate game outcomes.
• Colluding with other players to gain an unfair advantage in any game, particularly live casino or poker variants.
• Exploiting bugs, errors, or technical vulnerabilities in the slotgm platform or any of its games.
• Depositing funds derived from criminal activity, or using slotgm as a channel for money laundering or the financing of terrorism.
• Engaging in any form of chargebacks or payment reversals in bad faith after placing wagers with the deposited funds.
• Accessing the platform from a jurisdiction where online gambling is prohibited.
• Allowing or enabling any other person to use your registered slotgm account.
• Harassing, abusing, or threatening slotgm staff or other players through any communication channel.

slotgm is firmly committed to responsible gaming and to protecting the wellbeing of all players who use the platform. Gaming should be an enjoyable form of entertainment — not a source of financial stress or personal harm. slotgm provides a comprehensive suite of responsible gaming tools that are accessible directly from your account dashboard at any time.

Available responsible gaming tools include:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit.
• Session time reminders — receive alerts after a specified period of continuous play.
• Loss limits — set a maximum loss threshold over a defined period, after which gaming is automatically paused.
• Self-exclusion — request a temporary or permanent exclusion from the platform, processed confidentially by the dedicated Responsible Gaming team.
• Reality check notifications — periodic pop-up reminders of how long you have been playing in a session.

If you are concerned about your gaming behaviour, or if gaming is negatively affecting your personal relationships, finances, or mental health, slotgm strongly encourages you to make use of these tools and to seek support from the relevant organisations. For players based in the Philippines, PAGCOR operates responsible gaming resources and a hotline for players who need assistance.

slotgm does not permit self-excluded players to re-register or reactivate their accounts during the exclusion period. Any account found to have been created by a self-excluded player will be immediately closed and any balance will be held in accordance with applicable regulations.

For more detailed information on slotgm's responsible gaming programme, please visit our dedicated Responsible Gaming page.

All content on the slotgm platform — including but not limited to software, game assets, graphics, text, logos, trademarks, interface designs, and promotional materials — is the property of slotgm or its licensed content providers and is protected by applicable intellectual property laws in the Philippines and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the slotgm platform solely for your own personal entertainment purposes. This licence does not extend to any commercial use, reproduction, distribution, modification, public display, or creation of derivative works based on any slotgm content.

The slotgm name, logo, and all associated trademarks may not be used in any context without the prior written consent of slotgm. Unauthorised use of slotgm's intellectual property may give rise to civil and criminal liability.

To the fullest extent permitted by applicable Philippine law, slotgm's aggregate liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you into your slotgm account in the thirty (30) days preceding the event giving rise to the claim.

slotgm shall not be liable for:

• Any loss of winnings, profits, revenue, data, or goodwill, whether direct or indirect.
• Interruption to the slotgm service caused by factors outside of our reasonable control, including but not limited to internet outages, power failures, acts of God, government actions, or third-party service disruptions.
• Any loss arising from your failure to maintain the security of your account credentials.
• Decisions made by you in the course of placing wagers on the platform.
• The actions or omissions of third-party payment providers.

Nothing in these Terms shall limit slotgm's liability for death or personal injury caused by its negligence, or for fraudulent misrepresentation, to the extent that such limitation is not permitted by Philippine law.

slotgm collects, processes, and stores your personal data in accordance with the slotgm Privacy Policy and the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines. By registering on slotgm, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Your personal data will be used for the purposes of account management, identity verification (KYC), payment processing, fraud prevention, regulatory compliance, and the provision of customer support. slotgm will not sell your personal data to third parties. Data may be shared with regulated third-party service providers engaged by slotgm solely for the purposes listed above, subject to appropriate data processing agreements.

For the full details of how slotgm processes your personal data, your rights as a data subject under Philippine law, and how to exercise those rights, please refer to the slotgm Privacy Policy.

slotgm reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, slotgm will post the updated Terms on this page and update the "Last updated" date at the top of the document. For significant changes, slotgm may also notify registered players via email or in-platform notification.

It is your responsibility to review these Terms periodically. Your continued use of the slotgm platform following the posting of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting slotgm support.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Both parties submit to the exclusive jurisdiction of the Philippine courts for resolution of any dispute that cannot be settled through good-faith negotiation.

In the event of a dispute regarding game outcomes, account balances, or any transaction, players must first submit a formal complaint to the slotgm support team, providing all relevant account information and documentation. slotgm will investigate all formal complaints within fourteen (14) business days of receipt and respond with a decision in writing.

If you are unsatisfied with slotgm's resolution, you may escalate the matter to PAGCOR or such other relevant Philippine regulatory authority as may have jurisdiction over the matter. slotgm will cooperate fully with any regulatory investigation.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact slotgm through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via your slotgm account dashboard in both Tagalog and English

slotgm aims to respond to all written enquiries within two (2) business days. For urgent account security matters, we recommend using the live chat function for the fastest response.